Riverside Managed IT Services – Telecom – Internet – VoIP
Managed Provider Services (MSP) including Internet Connections, IT Support Services, Secure Email Services, Telecom Expense Management and VoIP Phone Services.
The Changing Legal Industry Technology changes overnight. Once you buy the newest smart phone, there is already a newer phone within a few months. Terms like Cloud storage, Big Data, Encryption, Analytics, Hacking, Social Media Management and eDiscovery are new and...
The Changing Face of Telecommunications and Business Technology Solutions Emerging Trends and Strategies Telecommunications and business technology solutions are constantly changing with each passing year, more strategies become redundant and fresh ideas appear. The...
Simplifying the Transition to a Managed Services Provider from Traditional Information Technology MSP (Managed IT Services) v. Break/Fix Tech Support Services Most Tech Support businesses operate in the traditional style of break/fix tech support and pre-paid tech...
Riverside Internet Connections
SeDanGroup audits telecom connections for data bandwidth, continuity of connections, application demands, current upload and download speeds (not always what is promised), user counts and features. SeDanGroup Certified Telecommunication Specialists access hundreds of telecom carriers to provide recommendations for changes in internet connections, carriers, phones systems, wireless networks and security. SeDanGroup negotiates on behalf of our clients with the VoIP and Data Providers to insure the best possible rates for internet connections.
Riverside IT Support Services
Outsourced IT Support Services for a fixed fee. Businesses are moving to a Managed Services Provider (MSP) environment for their Business Technology Services from the traditional Information Technology Departments and IT Support Services to reduce costs and increase profits. SeDanGroup’s IT Support Services keep systems running 24/7 rather than waiting for breakages and charging to fix them in the traditional break/fix model; tech support services are paid every time something malfunctions or breaks.
Simplicity and lower costs of hosted, cloud-based business productivity suites like Google Apps and Microsoft Office 365, are fueling the movement for businesses of all sizes, towards cloud-based email. SeDanGroup offers both of the major email productivity solutions from Microsoft (Exchange Online) and Google (Google Email – Gmail). Microsoft 365 solutions include Exchange, SharePoint, Skype (Lync), Yammer and the Office Suite (Word, Excel, Outlook and PowerPoint). Google Apps solutions include Gmail, Google Docs, Google Sheets and Google Hangouts.
Riverside Telecom Expense Management
SeDanGroup manages telecom; wireless, voice, and data (internet connections) environments with the goals of reducing risk and increasing uptime and quality of service. Our telecom services include building an accurate real time inventory, gathering all of your telecom bills and looking for overcharges through a telecom audit, searching for contract violations, optimizing your telecom environment to save money, increasing bandwidth of connections and negotiating directly with telecom vendors to get a better deal.
Riverside VoIP Phone Services
Voice over Internet Protocol (VoIP) is a cloud technology that allows businesses to make voice calls using a their broadband Internet connection replacing the traditional PBX system with a PRI circuit and regular analog phone lines. VoIP services allow you to call using a VoIP Office Phone, Desktop Applications and Android Apps & iPhone Apps. VoIP features include enterprise Auto Attendants, Direct Dial Numbers and Extension Numbers.