Managed Tech Support Services – Telecom

Documentation of all Information Technology provided to our clients in their new Managed Provider Services Document Binder.

Microsoft Exchange Online (Office 365) and Google Apps Email (Gmail) including support for regulatory compliance.

Office phones and phone systems with cloud based VoIP systems for auto-attendants, extensions, company voicemails.

Disaster recovery services to solve unexpected issues and critical failures due to hardware, natural disasters and service providers.

Microsoft Office 365 and Google Apps – Gmail support for enterprise group calendaring and sharing personal calendars.

Mobile Device Management for Android, iPhone, Microsoft Phone with carrier support from Verizon, AT&T, Sprint and T-Mobile.

Enterprise protection ensures viruses and other malicious threats stay off systems with a comprehensive antivirus solution.

Standardization of Word, Excel, PowerPoint and PDF documents naming conventions and internal document structure.

Microsoft Skype (Lync) and Google Chat – Hangouts for internal communications of employees, contractors and clients.

Fix problems with remote assistance by having trusted support technicians connect to computers for a solution.

Managing tasks through life cycles to help individuals collaborate for the accomplishment of company goals.

Enable users to easily store and find contact information, such as names, addresses and telephone numbers.

Active Directory domain controller management and cloud based active directory, Jump Cloud for secure login controls.

Cloud based systems and software that store and track electronic documents and scanned PDF documents.

Google Hangouts and Microsoft Lync for voice, web and video conferencing including recording for later viewing.